Privacy policy

Privacy Policy

The controller responsible for data processing is:
AM-Group GmbH
Dürrenberg 30
97084 Würzburg
Germany

info@artmind-gallery.com

Phone: +49 1515 0844418

Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time a web page is accessed, the web server merely stores a so-called server log file automatically, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data), and documents the access. This access data is analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offering. This serves to protect our legitimate interests, which prevail in a balancing of interests, in the correct presentation of our offering pursuant to Art. 6(1)(1)(f) GDPR. All access data is deleted no later than seven days after the end of your visit.

2. Data processing for contract performance and for contacting us

2.1 Data processing for contract performance

For the purpose of contract performance pursuant to Art. 6(1)(1)(b) GDPR, we collect personal data when you provide it to us voluntarily as part of your order. Mandatory fields are marked as such, as in these cases we require the data to perform the contract and cannot dispatch the order without it. The data collected can be seen in the respective input forms.

Further information on the processing of your data, in particular on its transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. Once the contract has been fully performed, the processing of your data is restricted and the data is deleted after expiry of the retention periods under tax and commercial law pursuant to Art. 6(1)(1)(c) GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6(1)(1)(a) GDPR or we reserve the right to use the data in a further way that is permitted by law and about which we inform you in this policy.

2.2 Customer account

Where you have given your consent pursuant to Art. 6(1)(1)(a) GDPR by choosing to open a customer account, we use your data for the purpose of opening the customer account and storing your data for future orders on our website. You can delete your customer account at any time, either by sending a message via the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6(1)(1)(a) GDPR or we reserve the right to use the data in a further way that is permitted by law and about which we inform you in this policy.

2.3 Contacting us

As part of customer communication, we collect personal data to process your enquiries pursuant to Art. 6(1)(1)(b) GDPR when you provide it to us voluntarily when contacting us (e.g. via contact form or email). Mandatory fields are marked as such, as in these cases we require the data to process your enquiry. The data collected can be seen in the respective input forms. Once your enquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6(1)(1)(a) GDPR or we reserve the right to use the data in a further way that is permitted by law and about which we inform you in this policy.

3. Data processing for shipping

To perform the contract pursuant to Art. 6(1)(1)(b) GDPR, we pass your data on to the shipping service provider commissioned with delivery, insofar as this is necessary for the delivery of the goods ordered.

4. Data processing for payment

When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions and payment service providers.

4.1 Data processing for transaction processing

Depending on the payment method selected, we pass the data required to process the payment transaction on to our technical service providers acting on our behalf as processors, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary to process the payment. This serves the performance of the contract pursuant to Art. 6(1)(1)(b) GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
If you have any questions about our payment partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4.2 Data processing for fraud prevention and optimisation of our payment processes

Where applicable, we provide our service providers with further data, which they use as our processors, together with the data required to process the payment, for the purpose of fraud prevention and optimising our payment processes (e.g. invoicing, handling of disputed payments, accounting support). Pursuant to Art. 6(1)(1)(f) GDPR, this serves to protect our legitimate interests, which prevail in a balancing of interests, in protecting ourselves against fraud and in efficient payment management.

4.3 Identity and credit check when selecting Klarna payment services

Klarna direct debit, pay by invoice via Klarna, Klarna instalments
If you choose the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent pursuant to Art. 6(1)(1)(a) GDPR to transfer the data required for processing the payment and for an identity and credit check to Klarna. In Germany, the credit agencies named in Klarna's privacy policy may be used for the identity and credit check. Klarna uses the information obtained on the statistical probability of a payment default to make a balanced decision on the establishment, performance or termination of the contractual relationship. You can withdraw your consent at any time by sending a message via the contact option named in this privacy policy. As a result, we may no longer be able to offer you certain payment options. You can also withdraw your consent to this use of your personal data at any time vis-à-vis Klarna.

4.4 Identity and credit check when selecting Billpay payment services (operated by Klarna Bank AB)

If you choose the payment services of Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter BillPay), we ask for your consent pursuant to Art. 6(1)(1)(a) GDPR to transfer the data required for processing the payment and for an identity and credit check to Billpay. In Germany, the credit agencies named in Billpay's privacy policy may be used for the identity and credit check. Billpay uses the information obtained on the statistical probability of a payment default to make a balanced decision on the establishment, performance or termination of the contractual relationship. You can withdraw your consent at any time by sending a message via the contact option named in this privacy policy. As a result, we may no longer be able to offer you certain payment options. You can also withdraw your consent to this use of your personal data at any time vis-à-vis BillPay.

4.5 Identity and credit check when selecting pay by invoice via PayOne

If you choose the payment method pay by invoice (offered via PayOne GmbH, Lyoner Str. 9, 60528 Frankfurt am Main, Germany (hereinafter PayOne)), we ask for your consent pursuant to Art. 6(1)(1)(a) GDPR to transfer the data required for processing the payment and for an identity and credit check to PayOne. In Germany, the credit agencies named in PayOne's privacy policy may be used for the identity and credit check. PayOne uses the information obtained on the statistical probability of a payment default to make a balanced decision on the establishment, performance or termination of the contractual relationship. You can withdraw your consent at any time by sending a message via the contact option named in this privacy policy. As a result, we may no longer be able to offer you certain payment options.

5. Email advertising

Email newsletter with registration and newsletter tracking

If you subscribe to our newsletter, we use the data required for this or provided separately by you to send you our email newsletter regularly on the basis of your consent pursuant to Art. 6(1)(1)(a) GDPR. You can unsubscribe from the newsletter at any time, either by sending a message via the contact option described below or via a link provided for this purpose in the newsletter. After you unsubscribe, we delete your email address from the list of recipients, unless you have expressly consented to further use of your data pursuant to Art. 6(1)(1)(a) GDPR or we reserve the right to use the data in a further way that is permitted by law and about which we inform you in this policy.

Please note that we evaluate your user behaviour when sending the newsletter. For this purpose, we also analyse your interaction with our newsletter by measuring, storing and evaluating open rates and click rates in order to design future newsletter campaigns (“newsletter tracking”).

For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link in particular the following “newsletter data”

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of access,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the email address,
  • the date and time of registration and confirmation

and the single-pixel technologies with your email address or IP address and, where applicable, an individual ID. Links contained in the newsletter may also contain this ID.

If you do not want newsletter tracking, you can unsubscribe from the newsletter at any time as described above.

The information is stored for as long as you are subscribed to the newsletter.

6. Cookies and other technologies

General information

To make your visit to our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognise your browser on your next visit (persistent cookies).
We use technologies that are strictly necessary for the use of certain functions of our website (e.g. the shopping basket function). These technologies collect and process the IP address, time of visit, device and browser information, and information on your use of our website (e.g. information on the contents of the shopping basket). Within the scope of a balancing of interests, this serves our prevailing legitimate interests in an optimised presentation of our offering pursuant to Art. 6(1)(1)(f) GDPR.

We also use technologies to fulfil the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Where you have consented to the use of these technologies pursuant to Art. 6(1)(1)(a) GDPR, you can withdraw your consent at any time by sending a message via the contact option described in this privacy policy.

7. Use of cookies and other technologies for web analysis and advertising

Where you have given your consent pursuant to Art. 6(1)(1)(a) GDPR, we use the following cookies and other third-party technologies on our website. Once the purpose no longer applies and we stop using the respective technology, the data collected in this context will be deleted. You can withdraw your consent at any time with effect for the future. Further information on how to withdraw your consent can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found with the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google services for web analysis and advertising

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) described below. The information automatically collected by Google technologies about your use of our website is generally transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on the European Commission's standard data protection clauses. If your IP address is collected via Google technologies, it is shortened before being stored on Google's servers by activating IP anonymisation. Only in exceptional cases is the full IP address transferred to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is based on an agreement between joint controllers pursuant to Art. 26 GDPR concluded for the respective technology. Further information on data processing by Google can be found in Google's privacy notice.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information on your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not merged with other Google data. Data processing is based on a data processing agreement with Google.

Google Ads

For advertising purposes in Google search results and on third-party websites, the so-called Google remarketing cookie is set when you visit our website. Through the collection and processing of data (IP address, time of visit, device and browser information, and information on your use of our website) and by means of a pseudonymous cookie ID, it automatically enables interest-based advertising based on the pages you have visited. Further data processing only takes place if you have activated the “personalised advertising” setting in your Google account. If, in this case, you are logged in to Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads conversion tracking to measure your subsequent user behaviour if you have reached our website via a Google Ads advertisement. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information, and information on your use of our website based on events specified by us, such as visiting a web page or subscribing to the newsletter) may be collected, from which user profiles are created using pseudonyms.

Google Maps

To display geographical information visually, Google Maps collects data on your use of the Maps functions, in particular your IP address and location data, transfers it to Google and Google then processes it. We have no influence on this subsequent data processing.

Google reCAPTCHA

To protect our web forms against misuse and against spam from automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information on your use of our website) and analyses your use of our website by means of JavaScript and cookies. In addition, other cookies stored in your browser by Google services are evaluated. Personal data is not read out or stored from the input fields of the respective form.

YouTube video plugin

To embed third-party content, the YouTube video plugin, in the extended data protection mode we use, collects data (IP address, time of visit, device and browser information), transfers it to Google and Google then processes it, but only when you play a video.

7.2 Use of Facebook services for web analysis and advertising

Use of the Facebook Pixel

We use the Facebook Pixel as part of the technologies of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”) described below. The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, and information on your use of our website based on events specified by us, such as visiting a web page or subscribing to the newsletter), from which user profiles are created using pseudonyms. As part of so-called advanced matching, information that can be used to identify individuals (e.g. names, email addresses and telephone numbers) is also collected and stored in hashed form for matching purposes. For this purpose, when you visit our website, the Facebook Pixel automatically sets a cookie which, by means of a pseudonymous cookie ID, enables your browser to be recognised when you visit other websites. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website use, in particular personalised and group-based advertising.
The information automatically collected by Facebook technologies about your use of our website is generally transferred to and stored on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. There is no adequacy decision by the European Commission for the USA. Insofar as the transfer of data to the USA falls within our responsibility, our cooperation is based on the European Commission's standard data protection clauses. Further information on data processing by Facebook can be found in Facebook's privacy notice.

Facebook Analytics

As part of Facebook Analytics, statistics on visitor activity on our website are compiled from the data collected by the Facebook Pixel about your use of our website. Data processing is based on a data processing agreement with Facebook. This analysis serves the optimal presentation and marketing of our website.

Facebook Ads

Via Facebook Ads, we advertise this website on Facebook and on other platforms. We determine the parameters of each advertising campaign. Facebook is responsible for the exact implementation, in particular for deciding on the placement of ads with individual users. Unless otherwise stated for the individual technologies, data processing is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Joint responsibility is limited to the collection of the data and its transfer to Facebook Ireland. Subsequent data processing by Facebook Ireland is not covered by this.

Based on the statistics on visitor activity on our website compiled via the Facebook Pixel, we run group-based advertising on Facebook via Facebook Custom Audience by defining the characteristics of the respective target group. As part of the advanced matching carried out to determine the respective target group (see above), Facebook acts as our processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected on your user behaviour on our website, we run personalised advertising via Facebook Pixel remarketing.

Via Facebook Pixel conversions, we measure your subsequent user behaviour for web analysis and event tracking if you have reached our website via a Facebook Ads advertisement. Data processing is based on a data processing agreement with Facebook.

7.3 Other providers of web analysis and online marketing services

Use of Criteo for online marketing

Via the advertising partner Criteo SA, 32 Rue Blanche, 75009 Paris, France (“Criteo”), we advertise this website in search results and on third-party websites. When you visit our website, a retargeting cookie from Criteo or its partners is automatically set, which enables interest-based advertising by means of a pseudonymous cookie ID and based on the pages you have visited. Data processing is based on an agreement between joint controllers pursuant to Art. 26 GDPR. We determine the parameters of each advertising campaign. Criteo is responsible for the exact implementation (e.g. deciding on the placement of individual ads). The data automatically collected by Criteo (IP address, time of visit, device and browser information, and information on your use of our website) may be combined by Criteo with information from other sources and transferred to Criteo advertising partners.

8. Social media

8.1 Social plugins from Facebook, Instagram, Pinterest, WhatsApp

Social buttons from social networks are used on our website. These are merely embedded in the page as HTML links, so that no connection is established with the servers of the respective provider when you access our website. If you click on one of the buttons, the website of the respective social network opens in a new browser window, where you can, for example, click the Like or Share button.

8.2 Our online presence on Facebook, Instagram, YouTube, Pinterest, LinkedIn

Where you have given your consent pursuant to Art. 6(1)(1)(a) GDPR to the respective social media operator, your data is automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media named above, and user profiles are created from it using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and settings to protect your privacy, please refer to the providers' privacy notices linked below. If you still need help in this regard, you can contact us.

Facebook is a service of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is generally transferred to and stored on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on the European Commission's standard data protection clauses. Data processing in connection with visiting a Facebook fan page is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.

Instagram is a service of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is generally transferred to and stored on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on the European Commission's standard data protection clauses. Data processing in connection with visiting an Instagram fan page is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.

YouTube is a service of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on the European Commission's standard data protection clauses.

Pinterest is a service of Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The information automatically collected by Pinterest about your use of our online presence on Pinterest is generally transferred to and stored on a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on the European Commission's standard data protection clauses.

LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is generally transferred to and stored on a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on the European Commission's standard data protection clauses.

9. Contact options and your rights

9.1 Your rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • pursuant to Art. 16 GDPR, the right to request the immediate correction of inaccurate or completion of your personal data stored by us;
  • pursuant to Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is required
    • to exercise the right to freedom of expression and information;
    • to comply with a legal obligation;
    • for reasons of public interest or
    • to establish, exercise or defend legal claims;
  • pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as
    • you dispute the accuracy of the data;
    • the processing is unlawful but you object to its erasure;
    • we no longer need the data but you require it to establish, exercise or defend legal claims, or
    • you have objected to the processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format or to request its transfer to another controller;
  • pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or of our registered office.

Right to object

Insofar as we process personal data as explained above to protect our legitimate interests, which prevail in a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right to object if there are grounds relating to your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to establish, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

9.2 Contact options

If you have any questions about the collection, processing or use of your personal data, or about information, correction, restriction or erasure of data, withdrawal of consent given or objection to a particular use of data, please contact us directly using the contact details in our legal notice.

This translation is provided for your convenience. In the event of any discrepancy, the German version shall prevail.